Technical Writer

Technical Writer

CompuGroup Medical US (CGM US) is a fast growing Software Company.  We are currently seeking a dynamic Technical Writer.

With our software and communications solutions, we help doctors, dentists, hospitals, associations, networks and other service-providers in the organization with their workflow, diagnosis and therapy.

CGM US offers the platform for the networking of all those involved in healthcare. The products of CompuGroup successfully break down the technological and organizational barriers between the various sectors of the health systems.

• Create, edit, and maintain technical documentation for current and future applications.


• Create, edit, and maintain procedural documentation including but not limited to product user guides, “How To’s" and application guides.


• Write, edit, produce, and maintain online (internet/web-based) documentation.


• Understand and document software features and functions for specific target audiences including documenting product processes and procedures.


• Maintain records and files of work and revisions.


• Work with various departments to understand their documentation needs.


• Conduct research to understand product functionality, requirements, user interface design, audience requirements, industry concepts, and so forth.


• Collect, organize, and maintain existing end user product documentation.


• Create new end user product documentation as needs arise.


• Write content for and contribute toward the maintenance of the product’s Online Help system.


• Work with software engineers and business analysts to ensure correctness of documentation.


• Work with Quality Assurance (QA) engineers to document extraordinary software behavior and usage scenarios.


• Assist trainers in the development of training documents and materials.


• May provide cost (time) estimates on proposed documentation changes.


• Utilize industry standards and best practices.


• Edit, standardize, and make changes to material prepared by other writers or personnel as designated by department supervisor.


• May be asked to assist with writing press releases and other promotional materials as related to the product as designated by department supervisor.


• Other projects as related to area of responsibilities as determined by management.

• Bachelor’s degree or equivalent; or three to five years related experience and/or training; or equivalent combination of education and experience.

• Ability to read, analyze, and interpret software requirements documents. Ability to write documentation for publication that conforms to prescribed style and format regarding order, clarity, conciseness, style, and terminology. Ability to present technical information to a non-technical audience.

• Adobe® Acrobat®


• Adobe® RoboHelp®


• Microsoft® Word®


• Microsoft® Excel®


• Microsoft® PowerPoint®


• Microsoft® Visio®


• Microsoft® Outlook®


• Microsoft® Visual Source Safe®


• Corel® Paint Shop Pro®


• Internet

• Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in textual and diagram form and deal with several abstract and concrete variables.

• Must pay great attention to detail and aspire to high grammatical standards.


• Must be organized, have excellent communication skills, and highly developed writing skills.