We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 436 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Tempe, AZ
Training Systems is looking for an engineer to assume system engineering duties on the Chinook Training Systems Program. The selected engineer will apply an ...
Perform basic and assist in complex research and analysis to assess computing needs and defining integrated IT solutions for Mesa Programs and associated functions. ...
Communication is the heartbeat of any Army National Guard unit. By joining the Army National Guard as a Signal Support Systems Specialist, you will keep the ...
Yoh has an immediate longterm contract opportunity for a PeopleSoft Business Systems Analyst to join our client in Central Phoenix. Job Responsibilities: ...
Providing help desk assistance and technical support for computer system users both local and remote. Supporting and maintaining all aspects of end user hardware ...
RESPONSIBILITIES: This position has the following responsiblities: Coordinate and perform Central Reservations System (CRS) configuration, certification testing, ...
As a leader in the Arizona Medicaid and Medicare Health Insurance field, Health Choice Arizona is looking for a Business Analyst to join our team. The position ...
This position can be worked out of our Broomfield, CO Tempe, AZ locations We are currently looking for a qualified Technical specialist to help build and ...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, ...
For your reference, we have included the original job posting below.
Support Systems Specialist - Tempe, Arizona
Job Number:
43290794
Company Name:
Apria Healthcare
Job Location:
Tempe, AZ US
Job Category:
Information Technology
Support Systems Specialist - Tempe, Arizona
Apria Healthcare is America's leading provider of integrated home healthcare products and services. We are committed to full-service homecare solutions that give maximum independence to our over 1.2 million patients nationwide. Apria offers a full range of home respiratory therapy, home infusion therapy and home medical equipment services through a network of more than 12,000 health professionals.
Apria has annual revenues of almost $2 billion, over 580 operating sites in all 50 states, and 13,000 employees. Apria is the nation's leading provider of integrated home healthcare products and clinical services.
Assist computer users in the field with the utmost professionalism by answering questions regarding the Apria Healthcare network, computer system and applications.
Troubleshoot system problems by analyzing the situation, resolving the issue or allocating to designated department personnel as defined in IS policies and procedures or recommending to users appropriate actions to take to obtain a solution.
Keep managers informed of the system's effectiveness, problems encountered and the system features desired by users.
Maintain, analyze, troubleshoot and repair desktop and portable/laptop computer systems and application issues.
Articulate and accurately detail all call records entered.
Understand time constraints, quality and resources to maximize resolution of situations.
Keep managers informed of the system's effectiveness, problems encountered and the system features desired by users.
Train users in over 500 locations nationally on operational procedures
Generate final quality assurance checks on the system by testing and evaluating new features added.
Ensure key reports are run in an accurate and timely manner.
Maintain and update the system user manual noting changes on operating requirements.
Assist computer users in the field by answering questions regarding the system's operational procedures.
Troubleshoot issues and recommend appropriate actions.
Create and maintain accurate documentation regarding system or user issues and resolutions.
Performs other related duties as directed by supervisor.
Qualifications:
Education or experience equivalent to a high school diploma is required.
3-6 years help desk/call center experience.
Basic understanding of Networking (LAN/WAN) and internet communication protocols.
Strong understanding of hardware components and how they relate to performance.
Experience supporting windows operating systems ranging from NT 4.0 to XP.
A Certification and MS Certifications desired.
Knowledge of Lotus Notes is a plus.
Experience supporting Citrix Metaframe XP is a plus.
At least one year related experience in Desktop Application support.
Familiarity with multiple business applications and healthcare experience a plus.
Apria Healthcare is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
