We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 95 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Scottsdale, AZ
Prudential Insurance Company of America - Phoenix, AZ US
Financial Service Associates assist clients with a range of insurance and investment needs. Our team members participate in a comprehensive development program, ...
As a Supervisor in Risk Operations, you will be responsible for leading a high performing team of Agents and Specialists that will be responsible for account ...
Audit Control Manager Controls is a risk evaluation & control assessment team supporting the Borrower Assistance (Modifications) business in its management ...
Rapidly growing, national transportation provider needs an energetic, processoriented accounting and operations manager to head up its central Phoenix office. ...
US Foods, one of the countries most innovative food companies and distributors is currently searching for an Accounting Supervisor at our Phoenix Division. ...
Claims and Financial Services Director The purpose of this position is to achieve a level of high performance in billing for professional services through directing ...
As an Underwriting Supervisor, you will provide leadership, guidance, and support to Senior Underwriting team. You are responsible for meeting and exceeding ...
As a Loan Processing Supervisor you will: Manage a team of 1012 loan processors Be responsible for the team pipeline and ensuring all closing dates and commitment ...
The Costing and Pricing Supervisor, for Systems Services of America, www.ssafood.com will lead a team of 3 or more associates, report to the Director of Finance, ...
From outstanding career opportunities and advancement, to promoting a healthy work/life balance through special benefits and programs, Bank of America supports ...
For your reference, we have included the original job posting below.
Supervisor Operations and Services
Job Number:
38092241
Company Name:
First Citizens Bank
Job Location:
Scottsdale, AZ US
Job Category:
Accounting & Finance
Supervisor Operations and Services
Supervisor Operations and Services
Job ID #: 18990 Location: AZ-Scottsdale Functional Area: Banking - Operations Employment Type: Full-Time Non-Exempt Education Required: High School Diploma Experience Required: 2 years Days and Hours: Monday - Friday 8:00 - 5:00 Physical Address: 14650 N. Northsight Blvd., Scottsdale, AZ Department Name: Raintree
Position Description
Assist Financial Sales Manager with the development and execution of branch plan to ensure that branch financial objectives are met, customers are served in a highly professional manner and branch personnel are in compliance with all risk managemnet policies and procedures. The SOS is responsible for the overall operational health of the branch.
Principal Accountabilities: . Coach and motivate assigned associates on the development of new customers and solicitation of business from existing and prospective customers to ensure that established objectives and goals are met. Assist with weekly sales meetings with all branch associates to stimulate sales, enhance product knowledge, and share instances of best practices. . Perform various personnel functions, including interviewing and hiring, scheduling, assigning work tasks, and monitoring work of assigned associates. Conduct performance reviews and provide disciplinary action when necessary. . Ensure assigned associates receive training needed. This may include conducting training, and/or scheduling time for associates to participate in various types of classes. Ensure associates complete required classes and follow established training plans. . Ensure compliance with federal regulations and bank policy; keep current on all laws, regulations, and bank policies. Take responsibility for branch operational integrity, including completion of the monthly Branch Internal Control Checklist and all related control requirements, as well as adherence to policy and procedure by all branch associates. . Assist with managing various branch operational issues including: o Maintain the appearance and functionality of the branch building and grounds; place service calls to vendors (or designated individuals) for building maintenance o Ensure that all risk and customer reports, (e.g. Non-Sufficient Funds Report) for branch are handled on a timely basis o Approve all exceptions to check cashing requests within assigned limits o Verify (or delegate responsibility to associate) cash on a monthly basis o Assist assigned associates with resolutions on cash outages to ensure timely clearing o Serve as vault custodian o Order/ship cash o Assigned Audits . Answer questions and resolve complex problems for customers concerning all services provided by the Bank by listening to the customer and taking whatever steps are necessary to respond to the situation in a timely and professional manner, follow the Sundown Rule (i.e. return calls, respond to the customer within the day, etc.) when possible. . On an as-needed basis, provide a variety of basic banking functions such as processing checking and savings account transactions, loan transactions, cashing checks, balancing each day's transactions and verifying cash totals, in compliance with established policies and procedures. . Actively sell the Bank's consumer products and services in a professional manner. This includes all deposit products and retail credit products while maintaining established performance and production levels for this position. May participate in outside sales calls with business lending partners. Refer commercial and business loans to business lending partners. . Provide basic information to customers concerning retail credit products; refer to FSR II or FSM as appropriate. . Market the Bank's services via telephone and correspondence in a professional, sales oriented manner; and maintain an active prospect list for telemarketing to meet established goals. . Keep current on product knowledge, competition and compliance issues related to deposit and retail lending products. . Represent the Bank in the community, by attending civic and community group meetings, participating or volunteering on civic and community projects, to generate additional business for the Bank, utilize relationships with local civic/volunteer organization(s) to identify potential CRA lending opportunities. . Conduct weekly sales meetings with all branch associates to stimulate sales, enhance product knowledge, share instances of best practices, etc.; assign other associates to participate and/or lead these meetings on a regular basis. Conduct individual coaching sessions on a regular basis with direct-reports. . Maintain a positive working relationship with the branch staff to ensure the continued generation of customer referrals; follow up on referrals in a timely manner; and provide feedback to others. Provide performance feedback on FSR Is and FSR IIs to the FSM concerning sales and customer service performance. Promote understanding of diversity issues among branch staff; and promote respect for all associates and customers. Promote teamwork within the branch and the bank as a whole. . Approve all exceptions to check cashing requests within assigned limits ensuring that proper documentation per the Bank's guidelines are utilized. . Serve as Greeter for all new associates (all levels) who will work in the branch. This includes following standard procedure to verify employment documents, provide initial information, and give a warm welcome to the new associate. . Perform other duties as needed. This may include serving as back-up for FSR II and branch courier. . Annual Goals: receive satisfactory audits and operate within operational loss budget. Position Requirements
Basic Qualifications: High School Diploma or GED with a minimum of 2 years experience in financial services/bank operations.
Additional Requirements: Considerable knowledge of consumer and business deposit risk management issues. Knowledge and understanding of new account opening procedures, consumer credit, consumer and business financial product knowledge. Strong oral and written communication skills. Other
Preferred Qualifications: Two years in a team leadership role in a work setting. Ability to effectively utilize a personal computer. Ability to influence, motivate and coach others through knowledge of bank operations. Ability to identify and solve problems accurately and efficiently. Ability to manage multiple priorities. Ability to interface with all levels of associates and customers.
