We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 301 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Phoenix, AZ
AT&T Account Manager (AM) is a direct sales and account management professional withe the responsibility for providing necessary support and/or ownership of ...
Join us in the big leagues! AT&T is a world leader in communications, business solutions, and entertainment. As part of our Business Sales teams, you'll work ...
Chandler, AZ We are currently seeking a Fulltime Health Center Manager RN to work at one of our client's worksite Corporate Health Centers in Chandler, AZ ...
Chandler, AZ We are currently seeking a Fulltime Office Manager to work at one of our client's worksite Corporate Health Centers in Chandler, AZ ! As part ...
The Facilities Manager position will encompass leadership responsibilities for Facilities, Maintenance, and Environmental, Health, & Safety. This responsibility ...
The Dealer Network Development Manager is a role designed for a sales professional who is in the early stages of their career. As there is no previous network ...
EPCOR Water (USA) provides clean water and wastewater services, and safe, reliable power to the places in which we live and work. EPCOR Water (USA), headquartered ...
Education: Bachelor s Degree or equivalent combination of education and experience plus 10 or more years of years of relevant technical experience Working knowledge ...
Equity Lifestyle Properties, Inc. - Phoenix, AZ US
Come join a fast paced growing company, a leader in the real estate industry. Equity Lifestyle Properties (NYSE: ELS) owns and operates the highest quality ...
Advanced Integration Technologies - Phoenix, AZ US
Business growth has created the need for additional staff. In this new role, the Sr. Project Manager, is responsible to plan, organize, and manage original ...
For your reference, we have included the original job posting below.
Process Improvement Manager
Job Number:
42442106
Company Name:
TeleTech Holdings
Job Location:
Phoenix, AZ US
Job Categories:
Management & Business Customer Service
Process Improvement Manager
Process Improvement Manager
General Summary:
Manages continuous performance improvement for global projects and/or dedicated client. Facilitates, leads and/or mentors teams through process improvement efforts.
Essential Duties & Responsibilities:
• Identifies, charters and manages Process Improvement projects including communication and recognition.
• Offers support in assessing client profitability and business process effectiveness for client-based programs and products.
• Recommends process standards to ensure consistent methodology and standardize organization requirements.
• Acts as a change agent to lead and support the global deployment of STEP and supports ongoing process improvement training efforts worldwide.
• Provides process mapping and other related process documentation for new client project implementations.
• Develops and maintains reports that enable the management of continuous performance improvement and operational excellence.
• Supports departmental improvements i.e. tools, templates, processes
Job Qualifications:
BA/BS or equivalent experience
Six Sigma Green Belt training/certification highly desirable ( Black Belt is strongly preferred)
1 year experience in process improvement methodology
3 years experience leading teams
1 year experience in project management methodology
3 years experience in call center industry
Proficient in Microsoft Windows applications (Word, Excel, Powerpoint, Outlook)
Knowledge of Visio and Minitab highly desirable
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
